Privacy Policy

1. Introduction

Carbometry ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our carbon accounting platform.

2. Information We Collect

We collect several types of information:

• Account Information: Name, email address, company name, and role when you create an account
• Operational Data: Order data, invoices, shipping documents, and other carbon-relevant business information you provide or integrate
• Usage Data: Information about how you interact with our platform, including page views, features used, and session duration
• Technical Data: IP address, browser type, device information, and cookies for platform functionality

3. How We Use Your Information

We use your information to:

• Provide and improve our carbon accounting services
• Calculate estimated carbon footprints for your operations
• Generate reports and dashboards
• Communicate with you about your account and our services
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, analytics)
• Integration Partners: Services you choose to connect (e.g., Shopify, ERP systems)
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. You can control cookies through your browser settings.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the platform.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us through our contact page or email us at privacy@carbometry.com.